Tollcross Housing Association Limited
Data Protection & the General Data Protection Regulation
Tollcross Housing Association is committed to high standards of data protection and transparency of your personal information. The General Data Protection Regulation (GDPR) complements the Data Protection Act 2018 and together, these regulations place a greater responsibility on all organisations, including Tollcross Housing Association, to ensure that your personal data is managed lawfully, fairly and securely.
Everyone now has the right to ask for the personal data that an organisation holds about them and you are able to request this data by making a Subject Access Request. Incorrect or incomplete data can also be rectified upon request. There is also a right to request that your data is deleted if it is no longer necessary for the purpose for which it was collected. This is sometimes referred to as the “right to be forgotten”.
Organisations must ensure they have a lawful basis for processing all types of personal data that they collect. The GDPR requires that data controllers and processors must be transparent about how they collect data, what they do with it, and how they process it, and must be clear in explaining these things to you. Tollcross Housing Association provides Transparency Statements which tell you (data subjects) how we manage the personal data we hold about you including:
• What information we collect
• Why we collect it
• Who we share it with and why
• How long we keep it
You can find all of our Data Protection Policies, Procedures and Transparency Statements in the links below:
• Data Protection Policy.
• Personal Data Breach Management Procedure.
• Data Subject Rights Procedure.
• Retention Procedure and Schedule.
• Data Protection Impact Assessment Procedure.
• CCTV Policy and Procedure.
• Model Data Sharing Agreement.
• Template Data Processor Agreement.
• Transparency Statement – Website (including tenants, customers and suppliers).
• Transparency Statement – Employees.
• Transparency Statement - Management Committee.
GDPR enforces stricter rules upon organisations to ensure that they are taking all reasonable measures to guard against data theft, loss or other breaches. If there is a breach of your personal data resulting in a high risk to you, we must let you and the Information Commissioner’s Office know at the earliest opportunity.
Requesting Personal Information
To request any of your personal data, please contact us at: firstname.lastname@example.org
For more information on how we handle your data, please read our Transparency Statement
You can also visit the Information Commissioners Office (ICO) website for further information at: https://ico.org.uk/for-the-public/
Tollcross Housing Association Limited
868 Tollcross Road
Telephone: 0141 763 1317
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