Listen to our site
There are several ways in which we gather feedback from our customers and the PIN members review the responses in terms of levels of customer satisfaction with our service provision. This information is now contained within our annual Landlord Performance Report. The PIN members help us benchmark against our peers and the statistical data is prepared, analysed and reported to our customers. The Scottish Housing Regulator also issues an annual report on Tollcross Housing Association and we publish this on our website and within our newsletter too.
Landlord Performance Report 2017/18
Scottish Housing Regulator's Report on Tollcross Housing Association 2017/18
