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The Advice Centre runs a Programme of Services - assistance can be provided with Benefits Advice, Debt Advice and Fuel Advice. Tenants can make an appointment to come and talk to us about benefits such as DLA, PIP,JSA and assistance with form-filling can be provided, the Centre also gives advice on debt including fuel debt, loans etc. with various options available to resolve debt issues. If you have a problem with your fuel bills, feel you are on the wrong tariff or need any other assistance please feel free to ask us about it. We have had recent success in the Centre with The Warm Home Discount Scheme, where clients have received up to £140 electricity back onto their account from their energy provider; each case is dependent on individual circumstances.
Also available is a Credit Union Service which is invaluable to people receiving their benefits via the Credit Union – members are able to access their benefits from their Credit Union Account within the Advice & Learning Centre, in particular you will be able to get your Housing Benefit paid in to your account that in turn will be paid direct to Tollcross Housing Association and in effect, when the new Housing Benefit changes come in these members will see no difference and their rent will be paid as it is now. Joining the Credit Union also gives access to low cost loans, free life insurance, junior accounts and foreign currency and is for everyone and you can even have your salary paid in.
Do you need access to a free computer, internet, help with looking for work, search for a better fuel tariff, apply for your benefits on-line? Then why not come in and access our 12 Computer Learning Suite which has been supplied by our partner Glasgow Kelvin College (previously known as John Wheatley College). Don’t worry if you are not confident about filling out forms on line, we are here to help.
Would you like to learn how to use the computer? The College provides us with Tutors who deliver free Basic Computing Skills for people of all ages and ability in an informal and enjoyable atmosphere. To find out more about our Learning Centre and free classes please come in and see us.
Feel free to drop in at the Tollcross Advice & Learning Centre to discuss any of the above: 84 Braidfauld Street, Glasgow, G32 8PJ. Tel: 0141 764 1234. Email: advice@tollcross-ha.org.uk.
