Work with us

Are you enthusiastic, self-motivated, and committed to excellent customer service? 

If yes, Tollcross Housing Association might be the right fit for you. 

We provide
- an excellent place to work, with a commitment to teamwork and employee contribution. 
- a positive work-life balance, with a generous leave package and flexible working options.
- a place to develop and advance within your career, with further education sponsorship.
- an ability to plan for your future with generous pension options, suitable for all. 
- a competitive benefit package for all employee. 
Our employees are
- excellent communicators with a drive to achieve positive outcomes for our customers.
- adaptable and calm under pressure with the ability to meet competing priorities. 
- committed to continual improvement of our services

We recognise the benefits of having a diverse community of employees and are committed to being an inclusive organisation where everyone is treated with respect, dignity and where there is equal opportunity for all.    Find out more about our fair work committment here

Vacancy list

Click here for our latest job list

If there is no job listed below, we do not have any current vacancies.

We advertise all our opportunities on EVH (Employers in Voluntary Housing), you can join their mailing list here.

Maintenance Assistant (permanent job share opportunity)

Average 17.5 hours per week

Grade EVH 6 (£15,759-£17,228 based on 17.5 hours)

We are looking for a job share Maintenance Assistant who can share our vision and values and contribute to the overall success of the Association. The position is to job share with another employee and will work 3-days one week and 2-days another (Monday to Wednesday then Monday/Tuesday).

Job purpose to provide a customer focussed repairs and maintenance administration support service.

Key duties (1) logging and evaluating repair requests to identity the correct course of action required, (2) liaise with Maintenance Officers and contractors to resolve queries quickly, (3) process and monitor works orders (ensuring value for money and right first-time approach to repairs), and (4) providing administrative support to the wider Maintenance Team.

Essential criteria

1. Experience of working within a customer focussed environment.

2. Strong communication skills, with the ability to adapt to the needs of the needs of the customer.

3. Systematic approach to work, with a focus on accuracy, consistency and thoroughness.

How to apply

Download an application form, complete and return to corporate@tollcross-ha.org.uk by 10 March 2024.

Late applications and CVs will not be accepted.

Interviews will be held on Monday 18 March 2024.

We will notify all applicants of the outcome of their application via email.

We recognise the benefits of having a diverse community of employees and are committed to being an inclusive organisation where everyone is treated with respect, dignity and where there is equal opportunity for all.

We encourage applications from disabled people and will offer an interview to those who meet the minimum criteria as identified in the job description & person specification. While we have no policy of treating other protected characteristics more favourably, we would welcome applications from under-represented groups within our employee team.

Remember:  Read our guidance note before completing an application form.