Information requests

How to request information from us

Different laws have different rights over what you can request from us. You may request information from us based on (1) UK GDPR, Data Protection Act 2018, (2) Freedom of Information (Scotland) Act 2002 and (3) Environment Information (Scotland) Regulations 2004. However, if you have an information request, we will consider your request and apply the correct law and to fulfil your request.

Your personal data

You have the right to ask what data we hold about you and ask for a copy of the information to be supplied.

This request is called a Subject Access Request (SAR).

About our services

Where it is in the public interest, you have the right to request information from us about records we hold about the housing services we deliver, our financial wellbeing and governance and for information provided to the Scottish Housing Regulator.

This request is called a Freedom of Information Request (FOI).

Environmental matters

You have the right to request information from us about records we hold regarding activities that impact or relate on the environment.

This request is called an Environmental Information Request (EIR).

Information Request Form

What type of information are you seeking? (Required)

Please enter below

Please provide full and clear details for the request (including dates if appropriate). We may contact you to clarify any requests made. (Required)

How would you like to receive the information? (Please see our charging statement for relevant associated costs for hard copy data). (Required)

Please enter below

If you would like the information provided in a particular format (e.g. large font), please specify here. Please note we may not be able to accommodate all requests, based on the information requested.

Your full name (Required)

Your email address (Required)

Telephone or mobile (Required)

Your address (Required)

For subject access requests, please provide relevant proof of identification (and relevant mandate when requesting on behalf of another person).

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