Help & advice

We understand that there is so much information out there on benefits, budgeting, and bank accounts that is can be overwhelming to navigate through.  This is why we provide access to free and confidential services to help you get the right support to maximise your income and reduce debt.

Money, welfare & energy advice available:

Visit our Advice & Learning Centre
Welcome Space &
Community Cafe
Computer Hub & Wi-fi
Training & Classes
Food Project
Help and advice
100% free for all
PIC - STOCK - Advice Learning Centre front entrance
Welfare Rights Appointments
0141 763 1317 (option 4)
andrew.sproul@tollcross-ha.org.uk

The service can provide a benefit check to ensure that you are receiving your correct entitlement to benefits. Whether you are unemployed, sick or disabled, on a low income or have never claimed before we can help you. It can provide support with application completion and review, and support with challenging decisions and appeals.

Energy Advice Appointments
0141 763 1317
info@stepadvice.org.uk

Help is available with energy matters, including dealing with utility companies on behalf of domestic householders and can help with issues such as fuel debt, switching and checking if households are on the correct tariffs, and more.

STEP (Shettleston and Tollcross Energy Project) run in partnership with Shettleston Housing Association.

Money Advice Appointments
0141 764 1234
advice@tollcrosscommunitytrust.org

Working in partnership with Shettleston Housing Association, TSMAS (Tollcross & Shettleston Money Advice Service) provides a referral based service to our customers.

The service can provide help with:

  • budgeting, access to bank accounts and accessing affordable credit.
  • to reduce debt and rent arrears, and support to negotiation with creditors.
  • benefit application completion assistance and help to get online.
  • help to reduce energy debt (gas and electricity)
  • home insurance advice – get the right cover at a reasonable price.

The Money Advice Service operates out of our Advice & Learning Centre (84 Braidfauld Street).

Welfare Rights Drop-ins
Monday 13.00-16.30
Housing Office | 868 Tollcross Road
Wednesday 09.00-12.30
Advice & Learning Centre | 84 Braidfauld Street
2nd & 4th Friday 11.00-12.30
St Joachims Church food bank | 102 Inzievar Terrace

Useful links

Cost-of-Living
They offer advice and signposting on the following areas: Energy & bills, Benefits & income, Children & families, Debt & money, Health & wellbeing and Older or disabled people.
See what support is available to help with the cost of living and save money with our energy saving tips, from the Government Scheme.
Free, practical, and impartial advice and information. Support online or over the phone. Scotland’s largest digital advice hub.
MoneyHelper brings together information and support together from: Money Advice Service, The Pensions Advisory Service and Pension Wise.

Energy Advice
Free, impartial advice on saving energy, keeping warm at home, renewable energy, cutting water waste and more.
See what support is available to help with the cost of living and save money with our energy saving tips, from the Government Scheme.
Health, Wellbeing & Independence
Information, advice and guidance about local services, groups and sources of help that aim to support you to maintain or improve your lifestyle, independence and health and wellbeing in the community or in a community-setting.
Employability & Jobs
Find out about support available to those currently in employment or seeking employment in Glasgow, as well as support available to employers in the area.
Debt Advice
Online advice tool has helped over 1.7m people. Create a budget and get a personal action plan with practical next steps. Get free help from the UK's leading debt charity.
National Debtline offers free debt advice online through its digital advice tool and its web guides, fact sheets and sample letters.
PayPlan's online debt solution tool, PlanFinder, can give you a personalised debt solution in as little as 15 minutes. They also offer free live chat and email support for immediate help