Universal Credit - Important Changes

The Department for Work and Pensions (DWP) have recently released information in relation to the roll out of the process called ‘managed migration’. This is the process for moving people receiving benefits such as Tax Credits, Job Seekers Allowance and Employment and Support Allowance over to Universal Credit (UC). Claimants being moved onto Universal Credit receive a ‘Migration Notice’ from DWP to inform them of this and the date that they must claim UC by.   

Most people who were receiving Working Tax Credits will have had their Migration Notice by now. The DWP aims to move Tax Credit claimants onto UC by June 2024. 

Claimants receiving Income Support and Housing Benefit should have their Migration Notices by July 2024. Income Based Job Seekers Allowance will have their Migration Notices by September 2024. 

Longer term, the DWP has announced that all other Migration Notices should be issued by December 2025. This includes those claimants in receipt of Employment and Support Allowance. 

If you receive a Migration Notice and need any help with this or for any other benefit or money related issue, please get in touch with the Association to arrange an appointment with one of our specialist advisors. 

Residents can also attend one of our welfare rights drop-in surgeries: 

  • Mondays, between 1pm and 4.30pm at Tollcross Housing Association, 868 Tollcross Road
  • Wednesdays, 9am to 12.30pm at Tollcross Advice and Learning Centre, 84 Braidfauld Street
  • First and Third Friday of the month, 10am to 12.30pm at Carmyle Community Centre, Hillcrest Road 

You can contact our Welfare Rights Officer, Andrew Sproul, directly on 0141 763 3517 or by email - andrew.sproul@tollcross-ha.org.uk 

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